BOOKING TERMS & CONDITIONS
-CUSTOMERS NEED TO REMOVE ALL PERSONAL BELONGINGS, MONEY AND OTHER SUBSTANTIAL TEMS FROM THEIR VEHICLE PRIOR TO ANY TYPE OF VALET OR DETAIL.
-WE CAN NOT GUARANTEE ANY FIRM TIMES WHEN ACCEPTING YOUR BOOKING.
WHIST EVERY EFFORT WILL BE MADE TO KEEP REGULAR BOOKINGS TO THE SAME DAY AND TIME EACH WEEK. SOMETIMES IT COULD BE NECESSARY TO MAKE CHANGES. WE WILL ENDEAVOUR TO COMMUNICATE THE CHANGES PRIOR TO ARRIVAL
-WE RESERVE THE RIGHT TO ALTER OR MOVE A BOOKING IN LINE ALONG WITH STAFFING LEVELS OR WEATHER CONDITIONS AND EQUIPMENT FAILURE.
-EVOLVE VALETING CORNWALL RESERVES THE RIGHT TO REFUSE OR DENY ANY BOOKING OR CONTINUE ALONG WITH THEIR SERVICE IF THE DEEM THE CLIENT TO BE UNREASONABLE.
-EVOLVE VALETING CORNWALL WILL NOT TOLERATE ANY VERBAL OR PHYSICAL ABUSE UNDER ANY CIRCUMSTANCES AND WILL TAKE THE RELEVANT ACTIONS NEEDED TO ANY SUCH BEHAVIOURS BE ENCOUNTERED.
-PARKING MUST BE AVAILABLE FOR THE CLIENTS CAR AND OUR WORK VEHICLE.
-A PLUG SOCKET MUST BE AVAILABLE FOR US TO PLUG OUR EXTENSION INTO.
PRICING TERMS & CONDITIONS
-OUR MINIMUM CALL OUT CHARGE IS £35.00 PER VEHICLE. OUR PRICES ARE BASED ON EACH SPECIFIC VEHICLE
TYPE, LOCATION, CONDITION. THIS IS ADVERTISED AT A FROM PRICE.
-ANY PRICE WE QUOTE IS AN ESTIMATE ONLY AND NEEDS TO BE USED AS A GUIDE AND NOT A GUARANTEE.
-EVOLVE VALETING CORNWALL RESERVES THE RIGHT TO AMEND ANY PRICE DURING THE VALET IF NEEDED TO DIFFER IT TO THE ORIGINAL ESTIMATE.
-ALL PACKAGES NEED TO BE SECURED WITH A DEPOSIT PRIOR TO ARRIVAL (SEE CANCELLATION POLICY).
SERVICE TERMS & CONDITIONS
-WE MAY ASK YOU WHERE YOU HEARD ABOUT EVOLVE VALETING CORNWALL IN ORDER TO GAUGE OUR MARKETING STRATEGIES.
-ALL CHEMICALS ARE BIODEGRADABLE AND ARE OZONE FRIENDLY.
-REPLIES CAN TAKE UP TO 24-48 HOURS.
-ONCE CUSTOMER HAS CONFIRMED THEY ARE HAPPY WITH THE WORK CARRIED OUT, ANY ALTERATIONS AFTER WE HAVE LEFT ARE CHARGEABLE.
CANCELLATION TERMS & CONDITIONS
-WE REQUIRE 24 HOURS NOTICE TO CANCEL ANY BOOKING. FAILURE TO PROVIDE 24 HOURS NOTICE WILL RESULT IN MINIMUM CHARGE OF 50% OF THE PRICE.
-EVOLVE VALETING CORNWALL RESERVES THE RIGHT TO TAKE FULL PAYMENT IF VALET IS CANCELLED ON THE DAY WITHOUT PRIOR AGREEMENT.
-EVOLVE VALETING CORNWALL RESERVES THE RIGHT TO ALTER OR AMENT A BOOKING TIME/DATE WITHOUT PENALTY BUT WHEREVER POSSIBLE WILL LET THE CUSTOMER KNOW.
-EVOLVE VALETING CORNWALL RESERVES THE RIGHT TO ALTER A BOOKING OR MOVE A BOOKING IN ACCORDANCE TO ITS STAFF LEVELS, WEATHER CONDITIONS AND/OR EQUIPMENT FAILURE WITHOUT PENALTY TO THE COMPANY.
BY BOOKING WITH US, YOU ARE AGREEING TO ALL OF THE ABOVE TERMS & CONDITIONS